Reporting a new support issue

This section describes the different methods to contact us and create a support ticket. Our preferred method is via the portal.

How to report a support issue
You can view a short description of each method here: Creating a Support Ticket
Mon, 20 Mar, 2017 at 4:40 PM
Reporting an issue via the portal
This is our preferred way to contact us if you have a support contract with us. The most important element is that you can indicate the priority of the ...
Thu, 15 Dec, 2016 at 10:13 AM
Reporting an issue via Email
If you have a support contract with us, the easiest way to report an issue to the support team is by email. Just open up your email and write to support@obj...
Thu, 15 Dec, 2016 at 10:15 AM
Reporting an issue via telephone
If you have a support contract with us and you have an urgent problem or need immediate response, you can contact us by telephone on +44 2920 382308
Thu, 22 Aug, 2013 at 12:07 PM
Reporting an issue via the forums
If you don't have a support contract with us, you can still report issues/questions via our support forums. Quick guide for customers to submit ti...
Thu, 22 Aug, 2013 at 1:01 PM