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Uncategorised FAQ

Do you support Active Directory / LDAP for user level access control ?
Yes, MatrixStore Admin Tool users tab allows integration with Active Directory / LDAP.
Thu, 23 Jun, 2016 at 10:01 AM
Any client level utility to be installed to access the cluster ?
You can install MXFS that presents MatrixStore vaults as a drive letter on Windows or a volume on MacOXS or Linux.  We also have an FTP interface and ...
Mon, 28 Oct, 2013 at 2:11 PM
Do you support quota at folder level ?
We support quotas at a vault level. MatrixStore objects are stored in vaults which are analagous to workspaces on ISIS . A vault is a secure virtual storage...
Mon, 28 Oct, 2013 at 2:03 PM
Do you support snapshot / snap clone on files ?
You can choose dual copy at a vault level. If you delete a copy both get deleted and the action is audited. If a copy gets lost due to hardware failure a cl...
Mon, 28 Oct, 2013 at 2:10 PM
Do you have any limitation on the number of files on a single folder ?
There are no limitations of number of files in a flat folder. There is a limitation in our tool MXFS for listing those files in a single directory for the f...
Mon, 28 Oct, 2013 at 2:05 PM
Do you support FTP to integrate with archive applications ?
We have an FTP interface which runs on a separate server.
Mon, 28 Oct, 2013 at 2:05 PM
Do you support file search functionality for both Win / Mac? How fast is it?
With the API by using the search operations. Very fast.
Mon, 28 Oct, 2013 at 2:06 PM
How the load balancing is taken care in MatrixStore ?
The API can speak to any node in the cluster, the cluster will return which node is least loaded. Please see the whitepaper.
Mon, 28 Oct, 2013 at 2:07 PM
Can you explain the flexibility on removing / adding nodes in a cluster? Does this require downtime ?
Adding a node very simply racking it and joining via the Maintenance tool. Whole operation is very quick and easy. The vaults do not need to be reconfigured...
Mon, 28 Oct, 2013 at 2:08 PM
Can you detail your overall support ?
We use resellers as the first line of support and we offer various levels of ontsite/offsite and online support.  Logged users can access the detailed...
Mon, 10 Nov, 2014 at 4:00 PM